Activating Question
Activating questions are questions designed to gain active and creative participation from the other person. They are used to give the listeners the opportunity for feedback. Activating questions are intended to stimulate a constructive exchange to be able to develop a solution or a prototype one iteration further. Thus, the audience should not be passive listeners, but first feedback providers based on a certain question which is relevant for the presenter ...
Advanced Listening
There are different levels at which we can listen. Advanced listening, which creates "real understanding", is not something that happens by chance. It requires patience and practice, but the effort is worthwhile! Once we have acquired this kind of listening skill and we have trained our ears on the different levels, we can use this ability in many life situations ...
Complexity self-assessment
This questionnaire should help you to better distinguish between complex and complicated work situations. Based on this understanding you can then decide which methods and tools might improve your work ...
Designing the workshop space
This method helps facilitators to consciously use rooms as a strategic tool. It is about much more than “setting up chairs” or “hanging up flipcharts.” It is about creating an environment in which topics become visible and people can exchange ideas and interact with each other. A well-designed space: • activates energy • creates psychological safety • promotes focus and creativity • supports collaboration • guides behavior without the need for many words In short, a well-designed space can help you facilitate an effective workshop and enable co-creation at the same time ...
How to make toast (aka. systems mapping)
Mapping and visualizing complex systems collaboratively helps creating a common understanding while avoiding blind spots. A systems map visually represents the relationships between different components or elements within a complex system. It allows individuals or organizations to better understand the structure of a system, the various components involved, and how they interact with each other ...
Kill a stupid rule
Virtually every company is riddled with rituals and practices that once seemed sensible but now tend to get in the way of successful value creation. This "small" method is about getting to the bottom of our own routines and carefully checking again whether there are any obstruc-tive procedural steps or rules. Obstructive in the sense that the true value added cannot be achieved efficiently. Implicit assumptions are made visible, apparent facts are questioned and one says goodbye to the rules that are blockers ...
Navigating difficult conversations
Difficult conversations (“The Tango of Perspectives,” inspired by Prof. Fred Kofman) aren’t the real problem. Our attitude and our fear of getting into trouble are. This method helps us break out of the typical “push and pushback” dynamic and engage in a genuine dialogue instead. The goal isn’t to be right. The goal is to structure a conversation in such a way that three things become possible at the same time: I maintain my integrity (“I”), we stay connected (“we”), and we solve the problem (“it”). We don’t view a difficult conversation as a battle of words, but rather as a kind of dance—a dynamic shift in perspective ...
Peer Consulting
The aim is to develop solutions for a concrete professional question. The peer consulting is a structured consultation in a group in which one participant is advised by the other participants according to a fixed procedure with distributed roles ...
Pentagenda
The pentagenda helps to develop a common focus for meetings. It orients the attention of the participants to the purpose and the desired outcome of the meeting. By doing this everyone involved will be included. This leads to more acceptance of the meeting, impact is created and (later) also positive routines will be established. Since the pentagenda can be developed ad-hoc, there is not much preparation necessary beforehand ...
Transformation Canvas
The transformation canvas is a simple method for approaching transformations in a structured way and keeping an eye on them. Graphically presented, it provides a good overview of the key aspects that should be taken into account during a change process. When accompanying a transformation over a longer period of time, the canvas should be adapted from time to time ...

