Flawless Agreements
The method of Flawless Agreements, which we would like to introduce to you here, pays off on the topic of trust. Trust is the basis that makes it possible for people to work well together in an organization in the first place. There is not just the one tool or signal that causes people to trust other people; rather, trust is based on many, small things that happen interpersonally. Trust requires accountability, predictability and reliability. And that's what the Flawless Agreement method pays off on ...
Kill a stupid rule
Virtually every company is riddled with rituals and practices that once seemed sensible but now tend to get in the way of successful value creation. This "small" method is about getting to the bottom of our own routines and carefully checking again whether there are any obstruc-tive procedural steps or rules. Obstructive in the sense that the true value added cannot be achieved efficiently. Implicit assumptions are made visible, apparent facts are questioned and one says goodbye to the rules that are blockers ...
