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Complexity self-assessment
This questionnaire should help you to better distinguish between complex and complicated work situations. Based on this understanding you can then decide which methods and tools might improve your work ...
Think Aloud Testing
Think aloud testing is a method for testing a prototype or final product (e.g. a dashboard, an intranet or sharepoint site) with a user. The user receives a scenario which s/he has to follow. While s/he follows the instructions s/he tries out the product and verbalizes all thoughts that come to his/her mind ...